Our DicePalace Responsible Gaming Promise

Our Approach to Safer Play

Our DicePalace platform is designed with transparency at its core. Before you ever place a bet, we make sure our terms, bonus conditions and wagering requirements are clearly explained, so you always know what you're signing up for. Our Vegas-style games and sportsbook markets come with the same level of care: we never hide fine print, and our support team is always ready to clarify anything you're unsure about.

We also want you to recognise the signs of gambling that has stopped being fun. Some of the warning signs we encourage you to watch for include:

• Spending more time or money than you originally planned
• Chasing losses by increasing your stakes
• Borrowing money or using funds meant for essentials to keep playing
• Feeling anxious, irritable or guilty about your gaming sessions
• Neglecting work, relationships or hobbies because of time spent on our site
• Lying to friends or family about how much you deposit or wager

If any of this sounds familiar, we at DicePalace strongly encourage you to make use of the tools described below, or to reach out to our support team for confidential guidance.

Deposit Limits

One of the simplest ways to stay in control on Dice Palace is by setting a personal deposit limit. You can choose a daily, weekly or monthly cap on how much you add to your account, and once that limit is reached, our system will automatically stop further deposits until the period resets. We at DicePalace recommend setting a limit that reflects your real budget rather than your biggest win - this keeps your sessions enjoyable without unwanted surprises.

Lowering a limit takes effect immediately, while increasing it involves a short cooling-off period before the new amount applies. This small delay is intentional: it gives you time to reconsider, rather than acting on impulse during a heated session on our slots or live tables.

Time-Outs and Self-Exclusion

Sometimes a short break is all you need. Our DicePalace account settings let you activate a temporary time-out, locking you out of your account for a set period - whether that's a few days or several weeks - so you can step away from our games without closing your account permanently.

For players who need a longer-term solution, we offer self-exclusion. Once activated, your Vegas Hero-style gaming experience with us is fully suspended, and during this period:

1. You will not be able to log in to your DicePalace account
2. We will stop sending you marketing emails, SMS or promotional offers
3. Your account will not be reopened until the self-exclusion period has expired
4. You can request information on independent support organisations from our team

We at Dice Palace take self-exclusion requests seriously, and once submitted, we do not reverse them early, even if you ask us to. This protects the integrity of the tool and ensures it genuinely helps those who need it.

Reality Checks and Session Tracking

We know it's easy to lose track of time while enjoying our live dealers or spinning through our slot collection. That's why our DicePalace account tools include optional reality check notifications, reminding you how long you've been playing and giving you the choice to continue or log out. We encourage every player to activate these reminders, especially during longer sessions.

Your account history is also fully accessible at any time, so you can review your deposits, withdrawals, wagers and bonus activity whenever you want a clear picture of your play.

Age Verification and Account Security

Our DicePalace platform is strictly intended for adults only. We require every player to confirm their age during registration, and our verification procedures help ensure that underage individuals cannot access our games. We also ask parents and guardians to use parental control software on shared devices, as an extra layer of protection against underage access to our site or any other gambling platform.

To protect your account further, we recommend using a strong, unique password, enabling any available two-factor authentication, and never sharing your login details with anyone - including friends or family members.

Support Organisations

If you feel that your gambling, or that of someone close to you, has become difficult to control, independent organisations are available to offer free, confidential advice. We at DicePalace encourage you to reach out to these services whenever you feel the need:

These organisations operate independently from Dice Palace, which means you can speak to them openly and in full confidence, without any connection back to your account with us.

Responsible Gaming Within Our VIP Club

Our VIP Club rewards loyal players with cashback, higher withdrawal limits and personalised perks as they climb through our 25 levels. However, we want to be clear: progressing through our loyalty tiers should never come at the cost of your wellbeing. Our DicePalace VIP managers are trained to notice unusual patterns of play, and we encourage open conversations about pacing your sessions, regardless of your tier or the size of your bankroll.

We also remind our community that bonus wagering requirements, minimum deposits and maximum bet restrictions - all clearly outlined in our promotional terms - exist partly to encourage measured, sustainable play rather than large, rapid wagers.