DicePalace Terms and Conditions

Welcome to DicePalace Casino. These Terms and Conditions govern your use of our website, dicepalace.com, and all services we provide, including our casino games, sportsbook, live dealer tables and promotional offers. By creating an account at Dice Palace, you confirm that you have read, understood and agreed to be bound by these terms. If you do not agree with any part of this document, we ask that you refrain from using our services.

About Our Casino

At DicePalace, we offer a wide library of over 14,000 games supplied by 129 providers, including slots, Megaways, bonus-buy titles, table games, live casino and a sportsbook with live betting and e-sports markets. Our Dice Palace platform was built to deliver a secure, fair and entertaining environment for players across our supported markets, including the United Kingdom/Ireland, Finland, Italy, Poland, Norway, Hungary, Czech Republic, Spain, France, Greece, Germany, Slovakia, the Netherlands, Slovenia, Croatia, Portugal, Latvia and Arabic-speaking regions. Our site is available in 18 languages, and we provide 24/7 customer support via live chat and e-mail.

Eligibility and Account Registration

To use dicepalace.com, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We allow only one account per person, household, phone number, e-mail address and IP address. Opening multiple accounts, or attempting a dice palace login with falsified identity details, will result in suspension or closure of all related accounts.

• We require accurate, complete and up-to-date registration information from every player.
• We reserve the right to request identity verification documents before processing withdrawals.
• We may suspend your account at DicePalace Casino if we suspect fraud, collusion or any breach of these terms.

Restricted Jurisdictions

We do not accept registrations or deposits from residents of certain countries, including Afghanistan, Belarus, China, Cyprus, Denmark, Iran, Iraq, Israel, Lithuania, Malta, Russia, Sweden, Ukraine, the United Kingdom, the United States, Portugal, Spain, the Netherlands, Egypt, Cuba, Libya, Venezuela, Syria and several others listed in our General Terms and Conditions. Residents of Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, Georgia and Malaysia may register but are excluded from all promotional offers. If you access our services via VPN or proxy from a restricted location, we may void your account and withhold winnings.

Deposits and Withdrawals

We accept deposits via Pay by Card, Revolut, Bank Transfer and a wide range of cryptocurrencies including Bitcoin, Ethereum, USDT and Litecoin. Our minimum deposit is EUR 10 for most methods, rising to EUR 30 for Bitcoin. Here at DicePalace, we process withdrawals through Withdraw to Card, Bank Transfer, Skrill and various cryptocurrencies, with minimum amounts ranging from EUR 10 to EUR 60 depending on the method.

• We limit withdrawals to EUR 3,000 per transaction to card, and up to EUR 5,000 by bank transfer, Skrill or crypto.
• We apply VIP-tier daily and monthly withdrawal limits, which increase as you progress through our 25-level VIP Club.
• We allow a maximum of three pending withdrawal requests at any given time.
• Our financial team processes withdrawal requests from 06:00 to 17:00 GMT, Monday to Friday, and payouts typically complete within three business days.

Our VIP level is determined by your activity over the preceding 90 days; if you place no bets for a calendar month, your level resets to the lowest tier. We also require a minimum rollover of 1x on deposited funds before any withdrawal is approved. If this threshold is not met, we may cancel winnings and retain 10% of your last deposit (minimum EUR 0.50), or 15% if funded by card or bank transfer.

Bonuses and Promotions

At Dice Palace, we offer new players a Casino Welcome Package worth 300% up to EUR 10,000 plus 300 free spins, spread across four qualifying deposits of at least EUR 20 each. Free spins are credited on Le Bandit, and bonus funds carry a 35x wagering requirement, while free-spin winnings require 40x wagering. Our DicePalace bonus terms apply a maximum bet of EUR 100 while any bonus is active, and all wagering must be completed within 10 days of activation.

• We cap the maximum cashout from bonus funds at 10x the initial bonus amount.
• We limit free-spin winnings to EUR 50 for up to 50 spins, or EUR 100 for more than 50 spins; any excess is voided.
• Neteller and Skrill deposits do not qualify for the welcome offer.
• We also provide a Sport First Deposit Bonus, Weekly and Weekend Reloads, Daily and Live Cashback, a Wheel of Fortune, and regular Tournaments and Challenges.

Our casino dice palace promo code offers, when available, may carry separate terms, and we reserve the right to restrict any promotion for residents of certain regions, including Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, Georgia and Malaysia.

VIP Club and Loyalty Program

Our VIP Club features 25 point-based levels across five tiers: Bronze, Silver, Gold, Platinum and Diamond. We reward loyal players with level-up bonuses, increasing cashback percentages from 1% to 15%, and progressively higher withdrawal limits reaching EUR 20,000 per month at the top level. We at DicePalace believe that consistent play should be recognised, and our Bronze tier already includes a dedicated VIP manager, personalised offers and priority support.

Fair Play and Game Rules

We use certified random number generators across our RNG slots and table games, and our live casino is streamed by trusted studios including Pragmatic Live, Ezugi, Vivo Gaming and Evolution-style partners. We are committed to ensuring that every spin, hand and roll on DicePalace Casino is conducted fairly and transparently. For sports betting, we cap winnings at EUR 100,000 per customer per day, excluding stake.

Responsible Gambling and Account Suspension

We encourage all players to gamble responsibly and offer tools such as deposit limits, self-exclusion and account closure upon request. If you believe your gambling habits require intervention, please contact our support team at [email protected]. Our DicePalace team may also suspend or terminate accounts that violate these Terms and Conditions, engage in bonus abuse, or are linked to fraudulent activity.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory changes or improvements to our services. We recommend reviewing this page periodically, as continued use of your Dice Palace account after changes are published constitutes acceptance of the revised terms. For questions regarding our policies, reach out via live chat, available 24/7, or e-mail our data protection officer at [email protected].

By registering an account and completing the dicepalace login process, you confirm your agreement to these Terms and Conditions in full. We thank you for choosing DicePalace Casino and wish you an enjoyable, fair and secure gaming experience.